Privacy Policy

We, Totally Mama, are committed to ensuring your privacy is protected.

This Privacy Policy will be updated from time to time. Please ensure you check back regularly to ensure you are up-to-date. This policy was last updated on 06/06/2020.

Fair Processing Notice for Totally Mama

The personal data we collect about you, our client, will include data relating to your name, demographic information, such as postcode, date of birth, wider contact details, preferences and interests, website usage data and data relating to ‘health’ if applicable.

We will process your personal data to allow us to provide you with our services safely and effectively, improve the services we provide, to contact you regarding a specific enquiry and for statistical analysis for marketing purposes pertaining to Totally Mama. You have the right to access all data held about yourself by Totally Mama.

Your data will also be used to manage future communications between us, including about our products and services. You can opt out from receiving such communications at any time by emailing or clicking the ‘unsubscribe’ link at the bottom of communications.

Your contact data will be held on a secure, encrypted computer system. We will only grant access to or share your data within the Totally Mama team, and where we are required or entitled to do so by law under lawful data processing. We will only use your data for the purpose for which it was collected.

We ensure we work in line with the Data Protection Act 1998.

Health information collected from TeamMama Clients

Any Totally Mama client is required to submit to us a Physical Activity Readiness Questionnaire (PAR-Q) before joining a session. Any data collected will allow us to provide safe and effective training or treatment, and will include information about your health. Any details we collected from you will be held securely, for insurance purposes, for a period of 7 years following your last session, consultation or treatment with Totally Mama. It is your responsibility to update us with any changes to information we hold at your first opportunity.


A cookie is a small text file containing a unique identifier which our websites place on the hard drive of your computer. Information supplied by the cookie enables us to recognise your user credentials and separate your activity from that of other users. Your browser (i.e. Internet Explorer / Chrome / Firefox etc.) will allow you to alter your settings to either accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. Our websites need this cookie information, so if you decline our cookie you may not be able to use our website or it may not function as we intended. Refer to your browser ‘Help’ menu if you wish to alter your local browser cookie settings.

We may use cookies to:

  • Analyse our web traffic to help us improve our website
  • Identify whether you are signed in to our website.
  • Test access to content on our website.
  • Store information about your preferences to identify what you will find more relevant and interesting.
  • To recognise when you return to our website.

Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.

Other websites

The Totally Mama website contains links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you, which will be used by them in accordance with their privacy policy, which may differ from ours.